How PR literate are businesses?

How PR literate are businesses? | pressme

Last week I was writing the year’s last business pages for our local newspaper and put out a general question asking if any businesses had any news stories.

Generally, I pick up news by keeping my eyes and ears open and seeing what’s happening. I tend to approach businesses who are tweeting or posting about their activities rather than putting out a general request for news. Some businesses are already switched on to PR and offer suitable material, often through press releases, but this time I thought I would cast my net wider and see if I could connect with businesses who don’t use public relations. I was interested to see what response I would get.

What do journalists need?

I did receive some responses, although I did have to explain in simple terms what I was looking for. It was clear that some of them were not familiar with what material is required.

That’s not a problem for me as I am used to interviewing people and teasing a story out of them. Often business owners aren’t aware of their own good stories. Perhaps it’s because they think only big, massively successful businesses can use PR and that no one will be interested in their stories. That is not the case.

Using PR to promote your business

I think if more businesses were ‘PR literate’ and understood the essential processes of PR, they would obtain a lot more coverage.

Last week I also made a presentation on using PR effectively to a group of manufacturers outlining the basics. From putting aside fear and contacting a journalist to writing a press release with a sharp headline and powerful opening paragraph, and taking striking photos whenever opportunities arise, there is so much that any business can do.

When you see the same business featured in one issue of a publication after another, it’s because they are doing all this. Like any other business activity, it does take time and effort, but anyone can do it.

Understanding the processes, ‘PR literacy’, can help achieve this.

Who’s more excited: you or your customers?

Many journalists receive a lot of press releases and many press releases are remarkably similar to each other. What will make your story stand out from the rest?

Because we all work hard to develop our businesses, achievements seem exciting to us. But that doesn’t mean they’ll be so exciting for anyone else.

Take awards schemes, for example. It could be a big achievement to win an award in a specific sector, but if a journalist receives awards stories from three other businesses at the same time, it’ll seem like just another award accompanied by yet another photo of more people in evening dress.

Grabbing people’s attention and making the story individual is the challenge. Sometimes it can be really easy and at others it can be more of a challenge.

Start by thinking what is likely to excite your customers or target audience: they are the ones you want to impress. It’s also a good idea to analyse the types of story that specific publications publish so you can develop an angle that will fit in with their style.

What’s the point of this? To ensure that any press release or material you produce has got a better chance of success.

Time and effort spent on producing something that is unlikely to grab people’s attention is probably better spent on doing something that will work.

With a bit of thought and practice it becomes easier to identify an interesting angle for your story as you learn what excites your readers and what journalists want to publish. This will improve your chances of obtaining valuable PR coverage.

Did they miss your story?

When working as a journalist, I keep my eyes peeled for certain topics. When I read a press release, I expect it to be about the topic in the headline and introductory paragraph, but last week I found a second story embedded further on in a press release. I left this out of the article I was writing, but it happened that this second story was of more interest to me than the main one.

This could have been dangerous for the company sending the press release as the second story could easily have been missed or ignored. They’re lucky as I’ve taken the effort to interview them for a second article, so they’ve managed two out of one, but they very nearly threw away that second story.

I suggest sticking to one story per press release. Many businesses struggle to find any interesting stories, so it’s best to use them sparingly. It also helps to create a flow of interesting stories to maintain awareness.

Busy journalists and editors can skim the beginning of a press release and never reach the bottom paragraphs. Whether that’s right or wrong, it’s not worth the risk of wasting time and money invested in your public relations programme.

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