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Print or digital?

If we live in the digital age, why do I recycle so much printed marketing material?

Just like the myth of the paperless office, printed words and graphics still play a powerful part in marketing and communications. While the digital world offers very many useful advantages, it complements, rather than supersedes, print.

Bearing this in mind, should we still print business cards and brochures or depend totally on our online presence? The answer is: it depends.

Some businesses can quite easily forego printed material and just refer to their web presence, while others are likely to find a web site almost irrelevant. I know of one business that posts leaflets through doors before following up with a personal visit: they are achieving a good response rate without any online presence whatsoever. However, I believe that a web site would help them.

Personally, I get annoyed by printed catalogues I receive through the post, as I recycle these immediately without looking at them. I used to believe that these were a complete waste of money until recently I began leafing through a catalogue just as it was about to hit the recycling pile and spotted a very good offer for a product that I needed. I ordered the product and enjoyed a hefty discount, which I wouldn’t have been aware of if I hadn’t received the catalogue. So it did work for this supplier.

I think the best course is to review your material regularly and consider what your target audience wants. Do they want to find information and interact through a web site or do they want hard copy to read at their leisure? And what responses do you receive from online and printed materials? The answers will help you to decide whether to produce one or the other or both.

Print is still useful and should not be dismissed without serious consideration, even though digital media can often offer speed and cost advantages.

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Communicating | Web sites & online

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